STRATOVEYRA Money Back Guarantee Policy

At STRATOVEYRA, customer satisfaction is our top priority. We stand behind the quality of our products and services, offering a comprehensive Money Back Guarantee to ensure your confidence and peace of mind.

Eligibility for Refund

• Products must be returned within 30 days from the date of purchase.
• Items should be in their original condition, unused and with all original packaging and labels attached.
• A valid proof of purchase must be presented with the returned items.

Non-refundable Items

• Digital products and services once accessed or downloaded.
• Customized or personalized items.
• Gift cards or promotional items.

Return Process

1. Contact our customer service team at [email protected] to initiate a return.
2. You will receive a Return Merchandise Authorization (RMA) number and detailed instructions on how to return the item.
3. Ship the product back to us using the instructions provided.

Refund Process

Upon receipt and inspection of the returned item, we will process your refund. Refunds will be issued to the original payment method within 7 to 10 business days. Please note that shipping fees are non-refundable, and the customer is responsible for return shipping costs.

Contact Information

For any questions or concerns about our Money Back Guarantee, please reach out to us: